The Well Centre
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Your feedback

Your Feedback

Here we will be gathering together some of your feedback about your experiences of visiting the Well Centre and how the service has helped you:
Thank You, Merci, Danke, Grazie, Obrigado, Gracias

You may not remember me, but I’ll never forget you.  Before the Well Centre I was shy, really shy, I couldn’t maintain conversations with people, I couldn’t ask simple questions to people, it might sound daft but I wasn’t able to order food at a restaurant, in fact, I didn’t even like sitting in the waiting room of the Well Centre, I honestly didn’t know how I was going to function in life if I always tried to avoid human interaction, I mean I knew it was bad to keep running away from my problems yet I still did it, I would sometimes ask myself why am I doing this?

Now this is where you guys came in, well, actually my doctor who referred me to the Well Centre (aha, I said Doctor Who), and instinctively I was reluctant to go, my mum said it would be beneficial but in my mind, “How can talking help me if I hate talking.”  Eventually I caved in and went but it was only down to the fact that my mum stayed with me throughout the entire first visit, (but enough about her, this letter is about you).

Firstly, I want to say a huge thank you to Natalia (I may have got the name wrong but forgive me, it’s been over seven months), although I only saw her once and that was on the mandatory check-up by the doctor, she made me feel as though I was welcome and though I could talk to someone without feeling pressurised to maintain a fluent conversation, I have to say, she did a really good job of staying supportive of me even though I did not say one sentence, seriously, everything I said was a shy one word answer with no eye contact.  Overall I feel as though if she was not as positive I probably wouldn’t have come back to the Well Centre as from my point of view, the waiting room was just too much for me to handle.

Now onto Tom, where do I start… no where can I start?  Seriously, if it is Tom who reads this, words can not begin to describe how thankful I am for everything you’ve done for me, it could be the small things like waving to me in the waiting room or the big things such as our long conversations where we discussed what the problems were and the potential solutions, I know there are probably a lot of letters that get sent in but the difference is, I’m not writing this because I have to, or because it is the respectful thing to do, I’m writing this because I want to, I want you to know how much you mean to me and also to tell you to keep doing what you’re doing, the world is a better place with people like you on it, and I really hope that you can reach out and pull others out of the dark place the same way you did to me.

I’ve just recently finished the first of four drama performances in my GCSE Drama course, I got a B which is considered good for the first performance, and it goes without saying, if I had not come to the Well Centre I wouldn’t have got a B… actually, I probably wouldn’t have even picked Drama so I really thank you guys, you’ll always be a part of my life, whether I like it or not, every time I order food, I think of you, when I meet someone new, I think of you.  Before I wrap things up, I just want to say how my experience with Tom has really opened up my eyes about the importance of mental health problems and how easily they can be overlooked, I didn’t tell anyone about my time at the Well Centre and they never suspected a thing, it makes me wonder how many people I know or just randomly see in the street are suffering with a mental health problem yet they are forced to put on a happy face as society doesn’t deem mental health issues as “important”, I consider myself lucky as I had a relatively small case of social anxiety but I can’t begin to imagine the pain that someone who suffers depression has to go through, hopefully I never have to experience that but if I do, I know where to come.

Right so to wrap up, thank you to Natalia, Big thank you to Tom and a thank you to everyone at the Well Centre that I don’t know just offering such a vital service for the young people of this area.

Sincerely…  No, that sounds way to formal, Yours truly… nope, still too formal

Thank you for everything,

[A Well Centre visitor]

P.S. Apologies if there are any grammatical errors or anything similar, I’m not the best academically when it comes to English, but as long as you can understand it, I’m happy.

A Young Person's Story of Support From The Well Centre

When I was recommended to visit the Well Centre, I was only able to visit my doctors or mentors at school. I have anxiety and it use to be very bad. I use to get so anxious that I would be physically sick or have panic attacks.

Visiting the Well Centre has helped with my self-confidence and the way I think about how I handle my feelings. I was able to feel comfortable with how I feel and be able to tell someone everything without feeling judged.

My home relations weren’t very happy and healthy. I would not get on well with my brother and I would feel my feelings weren’t taken seriously. Eventually from the help of the Well Centre I now know how to properly manage my home life. 

I can now recognise how I can be in the wrong and how I can be in the right. I wish I had gone to the Well Centre earlier as I would’ve been so much more happier in secondary school.

[A Well Centre Visitor]

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The Well Centre is constantly looking at ways we can improve.  If you’ve visited the Well Centre and would like to tell us what we can do better then please get in touch with us by calling our number.

Email: lamccg.thewellcentre@nhs.net
 Telephone: 0208 473 1581


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