Who are we looking for?
We are looking for young people aged 11-25 who are willing to give their views mental health services in South West London to help inspectors get a good idea of how these are working for you.
Ways to share your experiences
- Complete this quick on line survey, simply click on the survey link and answer a few questions: https://www.surveymonkey.com/s/VTK6MKP
- Attend an exciting youth focus group organised by Streatham Youth and Community Trust on 12 March 2014 at 4.30pm-6.30pm
The CQC will cover travel expenses for young people taking part and a voucher as a small token to say thank you.
Why is this different?
In the past, CQC has done surprise visits – that has now changed and the CQC now pre-announce where they inspect and when, to get more community feedback, pick up issues and guide their inspection. Your feedback as a local young person will be key to how the inspections are conducted by CQC inspectors.
Feedback will be confidential and participants will have the opportunity to talk to CQC further if they wish to, following the session.
What will you be asked at the focus group?
The sessions are light touch and aimed at getting a youth perspective about how local services run. The feedback will be used to help inspectors ask the right questions when they conduct their visits. Questions will include things like:
- How caring were staff?
- Did you feel listened to?
- Were you involved in decisions about your care?
Please email firstname.lastname@example.org to sign up, stating your age and where you live.
Other ways to get in touch and have your say!
- You can ring the CQC helpline on 03000 616161 between 8.30am-5pm, Monday to Friday and ask to talk to someone about the inspection. Calls will be charged at the standard rate.
- Write to CQC by letter addressed to CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne. NE1 4PA.
- Send an email to CQC addressed to email@example.com